crownmusicboost

Refund and Returns Policy

At CrownMusicBoost LLC, we strive to deliver high-quality music promotion and digital marketing services. Due to the nature of our services, please read our refund policy carefully before purchasing.

1. Digital Service Policy

All services provided by CrownMusicBoost LLC are digital marketing services. Once a campaign or service has started, it involves time, resources, and platform usage.

For this reason, all sales are generally final once work has begun.

2. Eligibility for Refund

A refund may be considered under the following conditions:

  • The service has not yet started
  • A technical error or duplicate payment occurred
  • We are unable to deliver the purchased service

Refund requests must be submitted within 48 hours of purchase.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Campaign has already started
  • Partial or full delivery of services has been completed
  • Dissatisfaction with results such as streams, followers, or engagement levels
  • Changes in music platform algorithms or policies
  • Account suspension or issues caused by third-party platforms (Spotify, YouTube, Instagram, etc.)

Marketing outcomes depend on many factors beyond our control.

4. Service Performance Disclaimer

CrownMusicBoost LLC provides marketing and promotional services designed to increase exposure. However, we do not guarantee specific results, including:

  • Exact number of streams
  • Chart rankings
  • Viral success
  • Revenue from music

Results may vary depending on artist profile, music quality, audience behavior, and platform algorithms.

5. Chargebacks

If a customer initiates a chargeback or payment dispute without contacting our support team first, CrownMusicBoost LLC reserves the right to:

  • Suspend or terminate services
  • Restrict future purchases
  • Provide order and delivery records to the payment processor

We encourage customers to contact our support team to resolve any issues.

6. Cancellation Policy

Orders may be canceled only if the service has not yet been started. Once work has begun, cancellations may not be possible.

7. Contact for Refund Requests

To request a refund or discuss your order, please contact our support team:

Email: support@crownmusicboost.com
Response Time: Within 24–48 hours

Please include:

  • Your order ID
  • Payment confirmation
  • Reason for the refund request

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